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Order by Phone: +91-9950864216

Privacy Policy

neha handicraft policies and rules are the common guidelines that create a safe, trusted and fair trading environment for all neha handicraft members. To promote a safe and trusted trading environment, neha handicraft enforces these polices and rules.

User agreement

This is the most important neha handicraft policy and rule document. All members are responsible for reviewing and understanding neha handicraft policies and all applicable laws and regulations contained in this legal contract.

Rules for Everyone

General policies applying to all neha handicraft members, neha handicraft in employees and neha handicraft. This section includes rules that protect your privacy and your identity. 

Link Policy

This policy is designed to restrict merchants to inappropriately add links in its product listings or online storefront to move traffic away from neha handicraft.

Prohibited and Restricted Items

There are many items that are restricted to sell online at neha handicraft, such as liquor, adult content/material, banned items such as ivory etc? Find out in our comprehensive list of banned and restricted items.

Keyword Spamming Policy

This policy is designed to restrict merchants not to abuse brand names as keywords in product listings to drive attention.

Rules about Intellectual Property

neha handicraft has zero tolerance for any intellectual property violations. Please notify us in case any violation has occurred without our knowledge and we will take appropriate action as soon as possible.

neha handicraft rules and policies are designed to:

• Minimize risks to both buyers and sellers
• Support government laws and regulations
• Provide equal opportunity to all buyers and seller
• Protect intellectual property rights
• Provide an enjoyable buying experience
• Support the values of the neha handicraft Community

Please learn more about neha handicraft policies that will help you avoid breaking rules (including the law) and helps you in trading with reliable, trustworthy buyers and sellers.

Keyword Spamming Policy

Keyword spamming occurs when merchants place brand names or other inappropriate keywords in a title or description for the purpose of gaining attention or diverting members to a listing. Keyword spamming in listings is not permitted on neha handicraft.

Rules about Intellectual Property

neha handicraft is committed to protecting the intellectual property rights of third parties and to providing a safe marketplace to trade. Unauthorized use or Infringement of copyrighted material and trademarks are strictly prohibited at neha handicraft.
neha handicraft has zero tolerance for any intellectual property violations. Counterfeits, unauthorized replicas, unauthorized items (such as counterfeit watches, handbags, or other accessories) or unauthorized copies (such as copies of software programs, video games, music albums, movies, television programs, or photographs) are not permitted at neha handicraft. Unauthorized copies include (but are not limited to) copies that are pirated, duplicated, backed-up or bootlegged. It is illegal to sell unauthorized copies of media.
If the product you are selling bears the name or logo of a company, but it wasn't made or endorsed by that company, don't list it at neha handicraft.
Academic software is software sold at significantly discounted prices to students, faculty members and educational institutions. Do not list academic copies of software At neha handicraft unless you are authorized to do so as an educational reseller, an educational institution a student or a faculty member.
Beta software, test software and evaluation software are not permitted at neha handicraft. Beta, test, and evaluation copies of software are preliminary copies of software distributed by software developers strictly for the purpose of evaluation and troubleshooting.

Pricing Policy

Please note that trust is the most important aspect of trade between buyers and sellers in marketplace and one of the key aspects of trust is fair pricing. For healthy transaction flow at neha handicraft, we ask you to price your items responsibly.
Please note that we are constantly monitoring prices for each merchant at various channels and do not allow you to price your items at higher prices at neha handicraft vs other channels such as your own retail store, your own Website (if any) or any other 3rd party retail stores or Websites. You should price your items sold at neha handicraft  to be same as the lowest rate you are selling at elsewhere or even lower but it should not be more.
Honesty in MRP
Please note the trust you build with your buyers will go away if you artificially start showing higher MRP, so that the selling price appears to be much better deal vs. what it actually is.

Customer Communication Policy

Sellers/merchants at neha handicraft are prohibited to engage in direct communication with buyers for any pre-sale, order, payments, shipping, post sale or returns related matters. For specific product inquiries, warranties, shipping/delivery etc., neha handicraft can intermediate the communication between buyer and sellers. However, sellers/merchants should not be engaged in communication with the buyers.

Email Us : care@nehahandicraft.com